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Privacy Policy

This website (“Boldbobbin”, “we”, “our”, or “us”) is operated by Alexandre Binninger, a sole proprietor based in Switzerland. You may contact Alexandre via our contact page or at alexandre[at]boldbobbin.com. We respect your privacy and this policy explains how we collect, use, and protect your personal data when you use our website and services. This Privacy Policy complies with the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. What We Collect

  • Email address and login data (via Supabase)
  • Usage and analytics data (via Google Analytics, only with your consent)
  • IP address, browser type, and device information
  • Embroidery designs and files you create or upload

2. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract performance — to provide the service you signed up for (account management, cloud sync, file storage)
  • Consent — for analytics cookies, which you may accept or decline via our cookie banner
  • Legitimate interest — to improve our service and ensure security
  • Legal obligation — where required by Swiss or EU law

3. How We Use Your Data

We use your data to:

  • Provide and improve our services
  • Manage your account and authenticate your identity
  • Respond to inquiries and provide support
  • Understand usage patterns through analytics
  • Comply with legal obligations

4. Sharing

We do not sell your personal data. We may share it with trusted third-party service providers, including:

  • Supabase — authentication and backend infrastructure
  • Google Analytics — site analytics (only if you have accepted analytics cookies)
  • Legal authorities — if required by applicable law

5. International Data Transfers

Some of our service providers, including Supabase and Google Analytics, may process data outside Switzerland or the European Union. Where this occurs, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards approved under the nFADP and GDPR to ensure your data remains protected.

6. Cookies

We use cookies to operate the service and, with your consent, to collect analytics data via Google Analytics. You may accept or decline non-essential cookies via our cookie banner when you first visit the Site. You can also manage or withdraw your consent at any time through your browser settings.

7. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, your personal data and designs are permanently removed from our systems. Analytics data is retained in accordance with Google Analytics default settings (26 months). Data we are required to retain for legal or accounting purposes may be kept for longer where required by law.

8. Your Rights

Depending on your location, you have the right to access, correct, delete, restrict, or export your personal data. To exercise any of these rights, contact us via our contact page or at alexandre[at]boldbobbin.com. EU residents also have the right to lodge a complaint with their national data protection supervisory authority. Swiss residents may contact the Federal Data Protection and Information Commissioner (FDPIC).

9. Changes

We may update this Privacy Policy from time to time. Registered users will be notified of significant changes via email. Last updated: March 30, 2026.

10. Contact

For any privacy-related questions or requests, please contact us via our contact page or at alexandre[at]boldbobbin.com..